Privacy Policy

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.


We may also collect additional details when you contact us for customer support or subscribe to our newsletter.


Personal Information collected may include:


Name, email address, billing and shipping address, phone number


Payment details (e.g., credit/debit card information, securely processed by Shopify)


Device and browser information (IP address, time zone, pages viewed, cookies)


Chat or support messages (when you contact us directly)

2. Purpose of Collection

We collect your personal information in order to:

Process and fulfill your orders

Communicate with you regarding your orders or inquiries

Screen orders for potential fraud or security risks

Provide customer support

Send promotional emails (only if you have opted in)

Improve our website performance and user experience

3. Sharing Personal Information

We share your information with trusted service providers who help us operate our online store, such as:


Shopify – our e-commerce platform provider


Payment gateways and shipping partners – to process orders and deliveries

 

We do not sell your personal data.

We only share information as required to fulfill our business operations or comply with the law.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help remember your preferences, login details, and track how you interact with the Site.

You can manage or disable cookies through your browser settings at any time.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes stated above, or as required by law. You can request deletion of your data by contacting us at info@smartnestgadget.com.

6. Your Rights (GDPR/UK Data Protection)

If you are a UK or EU resident, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your information

Withdraw consent for marketing communications

Lodge a complaint with your local data protection authority

To exercise these rights, contact us at info@smartnestgadget.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last updated” date

8. Contact

For more information about our privacy practices or if you have questions, please contact us:

📧 info@smartnestgadget.com

🏢 Kasheeze LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom